Privacy & information
Privacy policy
Last updated: 8 September 2026
This policy describes how Rispri Labs handles personal information through risprilabs.com, our store and Water Channel services, and the RispriLabs Meta application used for WhatsApp messaging and social media management.
Information we collect
Depending on your interaction, we collect your name, email address, phone number, company and billing or delivery details; enquiries, orders and training registrations; newsletter preferences; and messages you send us. WhatsApp records can include your number, message content, message identifiers, delivery and read status, and records of marketing consent and opt-outs.
Our websites and service providers may collect technical information such as IP address, browser, device, cookies and usage events. Authorised Meta integrations may provide business-account and social-media content information and engagement metrics within the permissions granted.
How information is used
We use information to respond to enquiries, deliver products and services, administer accounts and training, provide support, maintain transaction records, protect our services and understand how our websites and content perform. Marketing messages are sent to contacts whose permission has been recorded. You can withdraw that permission.
WhatsApp and Meta services
We use the WhatsApp Business Platform to send approved messages and process incoming replies and delivery updates. Meta processes information under its own terms and privacy policies. Social-media integrations help us manage our business presence and assess content performance. Connecting a business account only grants access within its authorised permissions.
Reply STOP to a WhatsApp marketing message to stop future campaigns, or contact us using the details below. Opting out does not itself delete transaction records or prevent necessary replies to your service requests.
Service providers and sharing
Information is processed by providers supporting hosting, databases, email, analytics, messaging and other services needed to operate our business. These include Meta for WhatsApp and social-media integrations, and Google services used on our websites. Relevant order details may be shared with delivery or payment providers as needed. Information may also be disclosed where required by law or necessary to address fraud, security incidents or legal claims. Providers may process information outside your country.
Cookies and analytics
We use session cookies for sign-in and account functionality. Website analytics and third-party widgets may use cookies or similar technologies to measure usage. You can control cookies through your browser; disabling them may affect account and store functionality.
Retention and security
Retention depends on the purpose of collection, ongoing service needs and applicable accounting, tax or legal obligations. Marketing consent and suppression records may be retained to respect your preferences. Access controls and other safeguards help protect information, but no online service can guarantee absolute security.
Your choices and requests
You can contact us to request access, correction or deletion of your personal information, withdraw marketing consent, or raise a privacy concern. We may need to verify your identity before acting. Some records may need to be retained for legal obligations, security or unresolved transactions. See our data deletion instructions for the request process.
Contact and policy updates
Email contact@risprilabs.com with the subject “Privacy request”. Postal address: Rispri Labs, 43/478/39 Radha Nagar, Sikandra, Agra, Uttar Pradesh 282007, India.
We may update this notice when our services or practices change. The date above identifies the latest revision.